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Front Office Manager
FALLON NV 89406
Category: Aerospace
  • Your pay will be discussed at your interview

Job code: lhw-e0-90667111

Company Profile

Commander, Navy Installations

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Summary

  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
       
  1 Views, 0 Applications  
 
Front Office Manager
* Duties
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## Duties
### Summary
Supervise all front desk operations and reservations including cashiering, reservations, and room assignments to maximize occupancy. Train, instruct and supervise personnel assigned to the Front Desk both in a formal training setting and on-the-job training. Participate in hiring front desk staff. Complete performance evaluations. Review reports from the Night Audit concerning occupancy, vacancy, call accounting system and other related areas. Act as resident expert regarding the Hotel's Property Management System (PMS), key card system and CORE inventory management system. Utilize the PMS to access guest information, retrieve reservation information, change or cancel reservations, and register guests. Resolve administrative problems, routine operational issues, and complaints related to front desk operations. Coordinate with the housekeeping department to ensure rooms are ready for occupancy. Perform other related duties as assigned.
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### Responsibilities
Supervise all front desk operations and reservations including cashiering, reservations, and room assignments to maximize occupancy. Train, instruct and supervise personnel assigned to the Front Desk both in a formal training setting and on-the-job training. Participate in hiring front desk staff. Complete performance evaluations. Review reports from the Night Audit concerning occupancy, vacancy, call accounting system and other related areas. Act as resident expert regarding the Hotel's Property Management System (PMS), key card system and CORE inventory management system. Utilize the PMS to access guest information, retrieve reservation information, change or cancel reservations, and register guests. Resolve administrative problems, routine operational issues, and complaints related to front desk operations. Coordinate with the housekeeping department to ensure rooms are ready for occupancy. Perform other related duties as assigned.
### Travel Required
Occasional travel - Training
##### Supervisory status
Yes
### Who May Apply
#### This job is open to...
United States Citizens
Questions? This job is open to 1 group.
* #### Job family (Series)
0303 Miscellaneous Clerk And Assistant
* Requirements
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## Requirements
### Conditions of Employment
* Experience at a supervisory level in the hospitality industry.
* Must meet Federal Employment suitability requirements and successful completion of background investigation. Background Investigations are conducted using fingerprint identification and completion of background inquiry forms.
### Qualifications
Three year of work experience that demonstrates knowledge of basic principles, concepts, standards, regulations and administration related to hospitality operations. Professional knowledge of the lodging organization, administration, policies/procedures and supervisory practices in conducting day-to-day operations. Must be skilled in the use of a personal computer and various software programs, including knowledge of the property management system. Must possess basic math and reading skills. Must be able to communicate clearly and effectively in English both verbally and in writing with management, staff and guests. Must meet Federal Employment suitability requirements and successful completion of background investigation. Background investigations are conducted using fingerprints identification and completion of background inquiry forms.
### Education
Education
### Additional information
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### How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
All applications are carefully reviewed and evaluated for qualification requirements which are based on job requirements (knowledge, skills and abilities) in the position description (PD).
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### Background checks and security clearance
##### Security clearance
Public Trust - Background Investigation
* Required Documents
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## Required Documents
* Resume
* Proof of education (transcripts/copy of degree)
* If claiming Military Spouse Preference, a complete copy of sponsor's orders. NF-3 and below.
* If claiming Veteran's Preference, a legible copy of DD-214 (page 4).
#### If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
* Benefits
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## Benefits
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Comprehensive benefits package available (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.).
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
* How to Apply
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## How to Apply
Submit a NAF employment application to the NAF Human Resources Office, Building 308, 4755 Pasture Road, Fallon, NV 89496 or fax to (775) 426-2839. Submitted applications will be retained for 90 days. For more information, visit our website at
#### Technical Support
* Check the status of the application system and maintenance schedule here: status.fhrnavigator.com
* If you experience technical difficulties applying online, report it here: support@econsys.com. The support inbox is monitored Monday through Friday, from 8 AM ET until 6 PM ET.
* Make sure your status in USAJOBS is 'Received' after you submit your application to ensure it was submitted successfully.
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### Agency contact information
### HR Representative
##### Phone
775-426-2867
##### Fax
775-426-2839
##### Email
mwr.hr.dept@mwr.com
##### Address
Commander, Navy Installations Command
4755 Pasture Road
Building 308
Fallon, NV
US
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### Next steps
Applicants who do not meet the above requirements or submit all required forms may not be considered. Due to volume of applications received, applicants may not be notified of non-selection.
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* Fair & Transparent
## Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
### Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
* Equal Employment Opportunity (EEO) for federal employees & job applicants
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### Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
* An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
* An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
* An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Learn more about disability employment and reasonable accommodations or how to contact an agency.
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#### Legal and regulatory guidance
* Financial suitability
* Social security number request
* Privacy Act
* Signature and false statements
* Selective Service
* New employee probationary period
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/501342800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
*Open & closing dates:* 06/04/2018 to 06/29/2018
*Salary:* $40,000 to $47,000 per year
*Pay scale & grade:* NF 03
*Work schedule:* Full-Time - Full Time
*Appointment type:* Permanent

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